KPMG is proud to foster a high-performance culture, one that’s defined by having the best people, with the skills and determination to deliver above and beyond. We look for insightful, astute forward-thinking professionals who are also strategic, confident, globally minded and an out-of-the-box thinker. Our KPMG Technology organization conceptualizes, delivers, and supports the technology that our clients, partners and professionals need to succeed. We are driven to reduce risk, enable mobile and productive teams, and identify efficient and effective solutions to meet the demands of our collective clients every day globally and via mobile. We are currently seeking a Manager, Technical Application and Support to join our KPMG Technology Group in our Texas, St. Louis, MO or Montvale, NJ office.
Responsibilities:
- Manage day-to-day activities associated with the ongoing operations of the business critical applications
- Oversee system administration, monitoring, troubleshooting and remediation of the issues
- Understand the service offered by solutions, including recurring business critical processes
- Provide Support and insure stability of the platform
- Analyze and define end-user issues, provide recommendations for tactical resolutions and long-term improvements; Evaluate the feasibility of improving performance and user experience
- Maintain and prioritize the back-log of the defect fixes and enhancements; May lead a small technical team for the purposes of minor application development using Agile
Qualifications:
- Seven years of experience as a primary technical development lead on medium to large size application development projects
- Bachelor's Degree from an accredited college or university
- Deep functional and technical knowledge of Apptio configuration and development including Cost Transparency, IT Planning, IT Benchmarking, Bill of IT, Data, Modeling, Analytics, and the Apptio TBM Unfied Model (ATUM)
- Knowledge of company IT services and financial management processes & accounting practices (budgeting, cost allocations, P&L, capital & operating expense handling)
- Understanding of company IT infrastructure domains including data centers, network/ communications, server utilization, virtual environments, storage and application development & maintenance; Skilled at completing technical design
- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; Ability to participate in resource planning processes based on defined organizational plans
KPMG offers a comprehensive compensation and benefits package.
No phone calls or agencies please.
One Firm. One Team.
Countless Opportunities.
KPMG, an equal opportunity employer/disability/veteran. KPMG maintains a drug-free workplace.
KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192).