Cooler Service Field Technician - Memphis, TN
Coca-Cola Refreshments
Memphis, TN United States

Coca-Cola Refreshments is made up of the people who make, market and distribute happiness, in the form of refreshing drinks throughout North America. The Coca-Cola Customer Care Team installs, repairs, removes and replaces vending machines, fountain equipment and coolers to ensure our products are readily available and meet the highest quality standards possible for customer consumption. 


The Coca-Cola Customer Care Team in Memphis, TN has an immediate need to fill a Cooler Service Field Technician.  Enthusiastic professionals that are customer service-oriented, problem-solvers, team players, organized, ethical and have great communication skills -- this is the right opportunity for you!


At Coca-Cola Refreshments, career opportunities await you, along with a comprehensive benefits package including: Medical,  Dental, Vision, Prescription drug plans, 401K with a company match, Pension Plan, paid vacation and company paid holidays.
- Responsible for trouble shooting and performing various levels of mechanical services on soft-drink including cold drink equipment. This would encompass, but not limited to basic refrigeration, electrical and mechanical operations
- Maneuver equipment in order to perform all mechanical services on drink equipment including    preventative maintenance
- Keep all refrigeration equipment in proper operating condition
- Ensure equipment is in accordance with manufacture and Company standards
- Maintain on-vehicle parts inventory and order new supplies as needed- manage inventory to Company standards
- Work with supervisor and planning teams to solve equipment issues
- Maintain clean and safe work area- adhere to all safety rules and regulations
- Maintain acceptable driving record and license
- Maintain positive customer relationships by servicing customers and by providing product and service information; resolving product and service problems
- High school diploma or GED required
- Refrigeration/HVAC trade or vocational certification preferred
- 1+ years of refrigeration/HVAC experience preferred
- 1-3 Years of general technical experience required
- I-Fountain or Best certification preferred
- Plumbing and electro/mechanical experience preferred
- Demonstrate customer service, mechanical, technical, electrical aptitude
- Prior diagnostic trouble shooting
- Ability to use hand tools, safety glasses, gloves and other PPE as required
- Valid Driver’s License and driving record within MVR policy guidelines
- Must be able to pass a Department of Transportation physical and/or have a valid DOT Medical Card
- CMV required, if applicable
- Capable of independent thinking and decision making.  Requires minimal supervision. Self-started, self
motivated and reliable.  Innovative as needed to achieve desired results.
- Computer Skills necessary to successfully utilize required software application (e.g. Microsoft, Outlook, Service Power, etc.)
- Ability to maintain positive customer relationships
- Customer service experience preferred
- Listens effectively and develops relationships with customers
- Strong detail orientation, follow up and organizational skills
- Must be able to work flexible shifts/hours, as well as required overtime
- Must be able to function in various work environments 
- Must be able to effectively communicate information and ideas both orally and in writing

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Job code: 00034913