BOSTIK is hiring! We're looking for a Technical Service Representative in the Dallas, TX area. We seek people who want to be a part of a growing, world-class organization.

Our new facility, located at 5111 Catron Drive, Dallas, TX 75227, presents an  unique opportunity to help evaluate and maintain product quality in a newly built factory. We also offer comprehensive benefits effective DAY 1… “Stick” with us!

Job Responsibilites

• Responsible for operating and organizing all TS related duties at the Dallas  TS Training Facility.
• Responsible for TS related duties training events in the TX and S/ SW area of US.
• Manage selection and purchase of all training related tools and products.
• Developing training programs  and educational courses.
• Assist local Sales Reps with Key customers.
• Assist other TS team members in TS related duties.
• Organize and prioritize all TS duties associated with Dallas TS Training Center.
• Prepare for all training events in TX.
• Receive and manage technical telephone inquires from customers: Architects, contractors and homeowners for North America.
• Develop product and industry knowledge to assist customers.
• Technical writing - letters and reports.
• Hands on evaluation work of Bostik products vs competition.
• Hands on evaluation work of Bostik new product development .
• Complaint resolution in conjunction with the Technical Service Manager.
• Practice safe work habits in accordance with OSHA and EPA guidelines, and Bostik specific EHS expectations.

Job Requirements

• Hands on experience in flooring installation trade.
• Past training, teaching or public speaking experience.
• Excellent communicator -- phone and people skills.
• Technical writing and computer skills.
• Minimum HS Diploma and post HS technical school training strongly preferred.
• Reports to Technical Service Manager – Consumer & Construction Business Unit.

About Bostik - Smart Adhesives

With our eyes on the future, Bostik is driven to develop smart adhesives – enabling us to anticipate needs, create value and shape new capabilities. We are not the right place for everyone. We ARE right for those who work collaboratively to think and act boldly beyond today. Put your potential to work to increase our collective expertise, powered by a spirit of innovation.

As one of the largest adhesive and sealant companies in the world, Bostik designs, manufactures, and markets bonding solutions within a variety of Business Units: Industrial Adhesives (Converting, Assembly, Packaging, Transportation, Flexible Packaging and Industrial Laminations); Consumer and Construction (Flooring Installation Systems, Construction Sealants and Adhesives); and Global Nonwovens (Disposable Hygiene). Bostik is well positioned as part of Arkema's High Performance Materials segment.  A global chemical company and France’s leading chemicals producer, Arkema is building the future of the chemical industry every day.

Make a difference with Bostik. Build a career with purpose. Experience the impact powerful bonds can make - at a place where you can feel at home.

Compliance: Bostik is an EEO/AA/Drug Free Workplace. 

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.