MEASURE TECH - MILWAUKEE
Home Depot / THD
Milwaukee, WI United States
POSITION PURPOSE
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services. This position is directly responsible for taking in-home flooring measurements, maintaining and improving customer relationships while interacting with customers on a daily basis during the sales, product inquiry, and installations process in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
90% - Providing customer service by assessing customer needs, communicating with customers and conducting home flooring measurements.
10% - Review and edit of drawings in the measurement tablet.
NATURE AND SCOPE
This position reports to Marketing Manager.
This position has 0 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
This position has 0 direct reports.MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Preferred Qualifications:
Previous customer service or retail sales experience is preferred.
Knowledge, Skills, Abilities and Competencies:
•Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made.
• Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment.
• Demonstrated ability to effectively communicate with customers.
• Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time.
• Candidates must have strong computer skills.
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services. This position is directly responsible for taking in-home flooring measurements, maintaining and improving customer relationships while interacting with customers on a daily basis during the sales, product inquiry, and installations process in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
90% - Providing customer service by assessing customer needs, communicating with customers and conducting home flooring measurements.
10% - Review and edit of drawings in the measurement tablet.
NATURE AND SCOPE
This position reports to Marketing Manager.
This position has 0 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
This position has 0 direct reports.MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Preferred Qualifications:
Previous customer service or retail sales experience is preferred.
Knowledge, Skills, Abilities and Competencies:
•Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made.
• Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment.
• Demonstrated ability to effectively communicate with customers.
• Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time.
• Candidates must have strong computer skills.
Job code: 116923
61766250